Do you have a newsletter for education providers?
Yes – we have a quarterly newsletter which includes our latest news, tips for resolving complaints and case studies from our service. Click here to subscribe.
Do you take sides?
Our role is to be neutral. We focus on early resolution and aim to help you reach a mutual agreement. If you cannot reach an agreement, we will make an independent decision based on the information provided and from a legal standpoint.
Is the outcome confidential?
Yes - the outcome is confidential to the parties to the dispute.