Student’s parents requests full refund amount and additional costs following issue of partial refund when the student’s studies were terminated due to undisclosed health matters.
A student who returned to her home country requests a refund on compassionate grounds following her course failure and a series of contributing factors.
A student who became pregnant during her studies, and whose child had feeding difficulties, requests refund following special leave during which her course was discontinued.
A student was granted special leave as she was pregnant. This complaint relates to the student’s request for an extension of special leave, a refund request and her subsequent concerns around proposed course arrangements and fees for tuition following her return.