The iStudent Complaints team will be available across the Christmas and New Year period, except for the official statutory days. Please note that we may have reduced capacity during this period.  

December and January opening hours

Mon 19 December – Fri 23 December:

08:30 – 17:00

Sat 24 December – Tue 27 December:

CLOSED

Wed 28 December – Fri 30 December:

08:30 – 17:00

Sat 31 December – Tue 3 January:

CLOSED

Wed 4 January – Fri 6 January:

08:30 – 17:00

Please note

Generally, New Zealand school holidays run from mid-December until early February.

Most Education Providers will be closed for a period during this time. Some Education Providers will re-open earlier, whilst others will re-open later.

This means that iStudent Complaints may not be able to progress any new complaints from students until their Education Provider has reopened in January or February.